Rules & Regulations
A-to-Z Stadium Directory
Office and Mailing Address
1717 Olympia Way, Suite 102
P.O. Box 1255
Longview, WA 98632
1600 Maple Street
Longview, WA 98632
Alcohol - Washington State liquor laws prohibit guests from bringing alcoholic beverages into Story Field. Only alcohol purchased and dispensed by authorized servers will be permitted on the premises. Guests appearing to be under the age of 30 will be required to show appropriate, valid identification. No guest will be served more than two alcoholic beverages at one time. Sales of alcohol on the concourse level will be cut off at the end of the 7th inning during baseball games and at designated times during other events.
Animals - Only certified service dogs are allowed into Story Field. All other animals are prohibited. The only exception to this rule is on special pet promotion days.
Autographs - Fans may acquire autographs prior to or following games.
Bag Search - All bags are subject to search upon entry to the ballpark. Prohibited items should be disposed of in trash containers or returned to one’s vehicle.
Birthdays & Anniversaries – Let the Black Bears take care of all your needs. Please contact the Black Bears office (360) 703-3195.
Camera & Video Equipment - Guests are welcome to bring still and hand-held video cameras into Story Field as long as the equipment does not interfere with another guest’s enjoyment of the game. Guests wishing to use equipment that requires the use of a tri-pod at a fixed positioning the stadium must contact the Black Bears office prior to that game. The camera and video equipment policy is subject to change at anytime without notice.
Children - Children under two years of age do not need a ticket for entry into Story Field. However, they must sit on the lap of an accompanying adult. Children two years of age and older must have a ticket to the game.
Conduct - The Cowlitz Black Bears and its team members are committed to providing our guests with an enjoyable, safe atmosphere. Our staff will proactively intervene to support a family oriented environment where all guests can enjoy the baseball experience free from the following behaviors:
° Foul or abusive language or gestures
° Intoxication or other signs of impairment
° Displays of affection not appropriate in a public, family setting
° Disruption of the game or an unauthorized individual on the playing field
° Guests seated in a location other than their ticketed seat
If someone interferes with your enjoyment of a game, please contact a Guest Services Representative for assistance.
Concessions - Story Field offers your ballpark favorites such as hot dogs, beer, sodas, popcorn, and hamburgers. There are also specialty items which may change throughout the season. We look forward to offering a variety of choices to accommodate all our fans. Groups can pre order food as well.
Disabled Services - Parking: Story Field accommodates those with official handicapped placards with parking adjacent to the entrance of the stadium. Unfortunately, the spots are on a first-come first-serve basis. Disabled Seating: Story Field offers handicapped accessible seating behind home plate at a reserved ticket price.
Donations - All donation requests for charitable fundraisers should be made in writing on organizational letterhead with the date and purpose of your event. Please mail to our office address.
Employment Opportunities - Part-time game day positions are available with the Black Bears. For more information call (360) 703-3195, or visut us online at www.cowlitzblackbears.com.
Exit and Re-Entry - Guests may exit Story Field at any time. A guest may only re-enter after showing the Black Bears team member his or her ticket stub for that day.
First Aid - If first aid assistance is needed, please notify a Black Bears representative immediately.
Food – Outside food and beverage is strictly prohibited.
Foul Balls - Guests may keep any balls hit into the stands or return the baseball for a free GA ticket to a future Black Bears game.
Game Day Magazines - Complimentary game day magazines are available at every game near the main entrance to the stadium.
Gate Times And Entrance - There is one main entrance into Story Field. The entrance is located on the 3rd Base side of Story Field and open ONE (1) hour prior to the scheduled start of each game.
Group Outings - Enjoy high quality entertainment and exciting Black Bears baseball with a group of friends, family or co-workers at the ballpark!
Guest Services - The Guest Services Booth is located on the concourse near the main entrance.
Internet Address - The Cowlitz Black Bears official website is www.cowlitzblackbears.com.
Laser Pointers - The use of laser pointers is strictly prohibited at Story Field.
Lost and Found - Items found in or around the ballpark during events should be turned into the Guest Services Booth.
Party Suites - Party Suites are available for 20 games, 30 games, or for a single game. To book your Party Suite, call the Black Bears office at (360) 703-3195 or at our official website www.cowlitzblackbears.com.
Mascot – The Black Bears mascot, Corby the Bear, is available for appearances at community and charitable events. Please contact our office at (360) 703-3195 for more information.
Merchandise - Official Black Bears Merchandise can be purchased on our website at www.cowlitzblackbears.com, at all Black Bears home games, or call the front office at (360) 703-3195.
Noisemakers - For the comfort and enjoyment of all of our guests, noisemakers of any type, including (but not limited to) air horns and cowbells, are prohibited at the ballpark.
Parking – Parking is free.
Police and Security - For the safety of our guests, police are on site during most stadium events. If you have an emergency, please alert the nearest Guest Services Representative.
Prohibited Items - In the interest of fan safety and enjoyment, the Cowlitz Black Bears Professional Baseball Club reserves the right to prevent certain items from entering the stadium. The following items are strictly prohibited from being brought into Story Field: Alcohol, Illegal drugs, Outside food & beverages, Ice chests or hard sided coolers, Fireworks, Bullhorns, Noisemakers, Animals (except certified service dogs). Bicycles, Skateboards, Rollerblades, Squirt Guns, Laser pointers, Weapons of any kind. Cloth bags, soft packs, backpacks and baby bags ARE PERMITTED, but subject to search.
Promotions - The Cowlitz Black Bears have scheduled a number of promotional days, offers, and giveaways this season. For a link to our entire promotional schedule and to view all of our offers and policies, please visit our website www.cowlitzblackbears.com.
Restrooms - Stadium restrooms are located in left field next to the Party Deck. In addition restrooms are located behind the first base dugout.
Season Ticket Information - Guests interested in purchasing Cowlitz Black Bears Season Seats may call the Office at (360) 703-3195, email us at firstname.lastname@example.org, or visit our website www.cowlitzblackbears.com.
Smoking Policy - Story Field is a smoke-free facility. Smoking and chewing tobacco use is strictly prohibited. LCC is a tobacco-free campus.
Tailgating - Tailgating, other than team-sponsored meals, prior to OR following Black Bears home games is not permitted.
Taxi - To arrange for taxi service, please stop by the Guest Services Booth located on the concourse near the main entrance. A Guest Services Representative will assist you in reserving a ride.
Tickets - Guests can purchase individual game tickets to home games in a variety of different ways. These include in person at our office, online at www.cowlitzblackbears.com, call our office (360) 703-3195, or at Story Field Box Office.
Website - ALL Team information is available on the web at the official online home of the Black Bears at www.cowlitzblackbears.com.
Will Call - Guests may pick up Will Call tickets at the Story Field Box Office beginning ONE (1) hour prior to scheduled game time when gates open, or according to extended hours throughout the season. A valid photo ID is required of anyone picking up tickets at Will Call, and tickets will ONLY be released to the individual named on the envelope.