Frequently Asked Questions
What happens if a game gets rained out?
Games are considered completed after 5 innings. If a game gets cancelled before the 5th inning, fans will be allowed to exchange their ticket for another game of equal or lesser price (subject to availability). Please view our rain policy for more information.
Are pets allowed at the ballpark?
No pets are allowed in the park unless it is a service animal.
What time do gates open?
Gates open one hour before the first pitch is scheduled. Tuesday-Saturday gates open at 5:35 PM. Sunday gates open at 12:05 PM.
Can I buy tickets at the gate?
Yes, we have two ticket gates where you can buy tickets. Cash and card are accepted in the park. Please visit our box office page for more information.
Do you have a military discount?
The Black Bears are thankful for those who have served this country and have a discount that can be redeemed at the gate with ID verification. If you wish to see the discounts, please visit our box office page for more information.
Is food and drink available for purchase at the game?
Yes! The Black Bears offer a full concession stand (hotdogs, burgers, fries, and more) and a beer tent with a variety of adult beverages. You can look at the menu here (subject to change).
Is there ADA seating available?
We offer a variety of seating by first base, third Base, Party Suites and Party Deck. Reach out to email@example.com to purchase ADA-premium seats or to find more information on the best places to sit.
Is there a Lost and Found?
The baseball park is cleaned up at the end of every game and camp. If you think you may have left something, you can ask a staff member at the next game or you can send an e-mail to firstname.lastname@example.org.