Employment
The Cowlitz Black Bears seek qualified and motivated individuals to join our gameday staff each summer. Download a PDF of our Application for Employment HERE. We are currently accepting gameday staff applications via email or they can be submitted in person to our office located at 1717 Olympia Way, Suite 102 in Longview Wa. Send your completed application and other materials to [email protected]. For more information, contact the office at (360) 703-3195.
Job Descriptions
What to Expect:
Schedule
The Cowlitz Black Bears play 30+ home games in a three-month time span (June-August), which makes for sometimes VERY busy weeks. The West Coast League schedules games Tuesday-Sunday including holidays. We are looking for staff that is available for a majority, if not the entirety, of our schedule.
Certifications/Permits Needed
All staff members are expected to obtain their food handlers permit. If 18 or older, we will ask if you are willing to get your alcohol server permit.
Job Descriptions
Below are the potential jobs that could be scheduled to our staff.
Food Service
Cashier
This position interacts with the public the most. Looking for patient workers who enjoy speaking to our fans. Sometimes this involves calmly diffusing small issues or contacting an operations worker to solve a larger scale issue. Below are some of the duties of a cashier:
– Quick friendly service taking accurate orders
– Relaying orders to order prep workers and grill area
– Cleaning during slow innings
– Assist with post game clean up
– Additional duties as assigned
Grill
The grill person shows up early to the game in order to prepare food for when the gates open. Prior experience is not necessary, but is a plus. Below are some of the duties of the grill:
– Prepping grill station
– Grilling meats to appropriate temperatures
– Using proper care when handling meats as to not cross contaminate
– Keeping grill station clean throughout the shift
– Cleaning grill area and materials at the end of each shift
Fryer
The fryer works throughout the game to make all fried food are ready to be served at a moments notice. Below are some duties of the fryer:
– Checking fryer freezer is stocked before and after the game
– Prepping food prior to concession stand opening
– Filtering fryer after the game
– Additional duties as assigned
Order Prep/Window Service
This position requires workers to speak with customers on what they are missing from their order and delivering the food to the window in a timely fashion. This person must have efficient communication skills to relay to the grill and other concession members what is needed to hand over to the customers. Below are the duties:
– Relaying orders to kitchen
– Prepping burgers, sandwiches and hotdogs
– Prepping buns for quick assembly
– Baking pizzas as inventory runs low
– Assisting customers with receiving order
– Additional duties as assigned
Alcohol Servers
We are looking for 18 to 21+ employees to pour and serve beer to our fans. Below are the duties:
– Checking that kegerators are pouring correctly
– Prepping station with cups and snacks before the gates open
– Checking ID’s before serving customers
– Notifying operations staff when running low on inventory
– Making sure not to overserve (no more than 2 beverages per person)
– Cleaning up tent and putting away all items after the 7th inning
– Additional duties as assigned
Ballpark Operations Positions
Ticket Sellers/Scanners
Our ticket staff are incredibly important as they are the first people our fans see! This specific staff is expected to know the most about the park, tickets, and the team to best direct the fans to the seats and answer any questions they may have. Below are ticket staff’s duties:
– Scanning tickets as fans enter
– Directing fans to their seats
– Keeping fans from bring prohibited items into the park
– Selling tickets to fans as they arrive
– Explain the different seats and prices in the park
– Execute any upgrades as requested by fans
– Handling will call for fans as they walk up
– Breaking down the ticket tents and returning all equipment and money to the operations staff
– Additional duties as assigned
Ballpark Operations Team
As park of the ballpark operations team, it is your job to make sure that all the different areas of the ballpark are running smoothing ensuring a seamless flow of operations at the ballpark. Team members are responsible for the general upkeep of the ballpark during the course of a game. Below are operations staff’s duties:
– Ensuring ballpark signage it presentable and securely fastened.
– Stocking concessions and alcohol locations prior to gates opening
– Preparing the ballpark each game day prior to gates opening. This includes cleaning tables, sweeping the concourse/grandstands, and setting up promotional items and hospitality areas.
– Making sure concessions and alcohol locations are stocked throughout the game.
– Ensure trash receptacles are emptied before they get too full.
– General ballpark cleanup after the conclusion of each game including: Picking up and taking out garbage/recycles, sweeping grandstands, tidying up group seating areas.
– Additional duties as assigned
Guest Services
This position is used to assist fans in the stadium by handing out giveaway items and directing fans to their seats.
– Directing fans to their seats
– Answering questions about the park or directing them to staff that can assist in an issue
– Handing out giveaways
– Greeting fans as they enter
– Assisting with any issues or concerns that may arise
Merchandise
For this position we are looking for a dedicated individual who can attend all games over the summer. This person will need to stay up to date on new merchandise that comes in and displaying the merchandise in a visually pleasing fashion.
– Set-up and break down of merchandise display
– Keeping inventory up to date with new items
– Answering customer questions
– Providing friendly service
– Additional duties as assigned